Questions, answered

Orders are packed within 1–2 working days of payment. Delivery usually takes 3–7 working days across India, depending on your pin code. The estimate for your address is confirmed at checkout, before you pay.

Delivery is free on every order. The price you see is the price you pay — taxes and delivery are already included, and nothing is added at checkout.

Yes, on orders where cash on delivery is offered at checkout. The option is shown before you confirm — if it is not offered for an item, that item is prepaid only.

All sales are final. Once a product is sold, we do not accept returns or exchanges — no matter the reason. The only exception is when your order arrives damaged, incomplete, or not what you ordered: write to us within 7 days of delivery with your order number (and a photo if you can), and we will arrange a replacement or a full refund.

Tell us within 7 days of delivery, with a photo if you can. We will replace it or refund you in full, including shipping.

Yes. A compare-at price is the price the product was actually sold at earlier. We do not inflate prices to manufacture a bigger-looking discount.

Only customers who bought a product can review it, and we show every approved review as written. We never write or pay for reviews.

ESYX itself, and independent suppliers whose products pass the same selection. Either way, ESYX answers for your order, delivery, and returns.