Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase (order ID or receipt) is required
Non-Returnable Items
Certain items cannot be returned:
- Used or damaged products
- Items without original packaging
- Clearance or final sale items (if applicable)
Refunds
Once we receive and inspect your return:
- We will notify you about the approval or rejection
- If approved, your refund will be processed within 5–7 business days
- The amount will be credited to your original payment method
Return Shipping
- Customers may be responsible for return shipping charges (if applicable)
- Shipping fees are non-refundable
Damaged or Wrong Items
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- We will arrange a replacement or full refund at no extra cost
How to Start a Return
To initiate a return, please contact us with:
- Your order ID
- Reason for return
- Product images (if damaged/defective)